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Artificial intelligence (AI) is changing the casino sector by boosting operational effectiveness and improving customer interactions. In 2023, a document by Deloitte noted that AI systems could increase revenue by up to 30% for casinos that efficiently utilize them. One notable figure in this transformation is Bill Hornbuckle, the CEO…

Casino loyalty schemes have changed significantly over the time, evolving from basic punch cards to complex digital systems that track player conduct and choices. These schemes are developed to incentivize repeated visitors with diverse perks, including complimentary meals, hotel lodgings, and private event access. According to a 2023 report by…